You can always contact the seller in the app or on the website. Keep in mind that sellers have limited availability. Your payments might be delayed, so please be patient, and if the problem persists, you can open a dispute and contact CoinCola support team.
Articles in this section
- How to buy Bitcoins
- I don’t know how to make my payment, and I don’t understand the instructions left by the seller on the advertisement.
- I marked the payment accidently but I did not pay
- I cannot finish the payment within the payment window
- I've made my payment, but I forgot to mark the payment in the payment time window
- No replies from the seller after I marked my payment
- I've paid the seller but I haven't received my Bitcoin yet. Is this normal?
- I cannot add a postscript or leave messages when I pay